Last updated: June 2026
Find a Local UK ("we", "us", "our") operates a private network that delivers fully booked on-site survey appointments to refurbishment companies ("Partners"). These Terms govern your access to and use of the platform at findalocaluk.com.
You must register a company account and pass our vetting before activating a buyer account or receiving any survey allocations. You are responsible for the accuracy of the information you submit, for keeping your login credentials secure, and for all activity under your buyer account.
Each "survey" on the platform is a scheduled on-site quotation appointment with a UK homeowner who has confirmed a specific date and time. Surveys are allocated exclusively to one approved buyer account — they are not shared leads. We do not guarantee that any specific survey will convert into a paid job; conversion depends on your quote, presentation and follow-up.
You top up your buyer account with survey credits. A credit is only deducted when an exclusive booked quotation appointment is allocated to your company. You are not paying an agency fee or marketing fee. Monthly top-ups use a 1 credit = 1 survey model regardless of project size. Pay-as-you-go top-ups for individual surveys are priced between £150 and £250 per credit depending on project size. All prices are in GBP and exclusive of VAT where applicable. Payments are processed by Stripe.
If a survey is invalid — wrong number, fake enquiry, outside your agreed area/service, or the homeowner did not request a quote — contact us within 7 days and we will, at our discretion, return the credit, refund the pay-as-you-go top-up, or replace the appointment. Credits already added to your buyer account are non-refundable once redeemed but do not expire.
You must attend booked appointments on time, behave professionally, hold valid insurance where required by law, and never bypass the platform to circumvent fees. We may suspend or terminate accounts that breach these obligations.
We act as an introducer only. Any contract for refurbishment works is solely between the Partner and the homeowner. To the maximum extent permitted by law, our liability for any claim relating to the platform is limited to the fees you paid us in the 3 months preceding the claim.
By creating an account you agree to receive transactional emails (confirmations, survey allocations, billing receipts) and a short onboarding email sequence. You can opt out of non-essential emails at any time using the unsubscribe link in any message.
We may update these Terms by posting a revised version. Material changes will be notified by email. These Terms are governed by the laws of England and Wales and subject to the exclusive jurisdiction of its courts.
Questions? Email hello@findalocaluk.com.